What happens to electricity credit in case of cancellation?
This depends on whether the guest has already purchased electricity. If no credit has been purchased yet, there is nothing to settle and you do not need to make any adjustments. If the guest has already purchased credit, it simply remains on their own overview, separate from the booking, and they can choose whether to save it for a next stay or request a refund. You do not need to arrange anything for this yourself.
What you must do in practice
The implementation per obligation, with the deadlines involved and the templates to record it, is included in the subscription.
View the subscription First the free decision supportThis is general information, not advice about your situation. We do not see your meter cabinet and are not familiar with your contract with your energy supplier, your rental agreement and your park or homeowners association regulations. Your installer, your rental broker or your adviser will confirm what is permitted and required in your case.
Written with AI based on the sources above, reviewed by a human. Is something wrong? Let us know — corrections are prioritized.