What do I do if the module doesn't respond?
If the module doesn't respond, power to your guest continues to work normally; only an empty balance switches off groups, via an alternative route. First check whether you're close enough to the electrical panel, restart your phone and the app, and verify that there's still power to the module's group. If the problem persists for longer than a day or keeps recurring in the same location, it's time to reach out for support instead of continuing to troubleshoot on your own.
What you must do in practice
The implementation per obligation, with the deadlines involved and the templates to record it, is included in the subscription.
View the subscription First the free decision supportThis is general information, not advice about your situation. We do not see your meter cabinet and are not familiar with your contract with your energy supplier, your rental agreement and your park or homeowners association regulations. Your installer, your rental broker or your adviser will confirm what is permitted and required in your case.
Written with AI based on the sources above, reviewed by a human. Is something wrong? Let us know — corrections are prioritized.