How can we help you?
Frequently searched: how many modules · what stays on · who may install it
Ordering and shipping
Create an account, order modules, and how we connect them to your property.
Installation and activation
The diagram, the steps in the meter cabinet, and activation via Bluetooth.
Your guest's app
Buy credit, track consumption, and what your guest sees when it runs out.
Invoices and pricing
Your monthly invoice, the markup per kWh and setting your own kWh price.
For parks
The connection with your booking system, the park dashboard and your team.
Malfunctions
Module offline, no power, or the app not working? Here's how to fix it.
Frequently asked questions
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Does the refrigerator stay on when credit runs out?
Yes. The always-on group keeps power, even with zero credit. That's where the refrigerator is connected, along with the freezer, wifi and emergency lighting.
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Who do my guests pay?
That depends on your account. If you create one yourself via this site, we collect and pay it out to you. Parks and partners can connect their own payment account; then your guest settles directly with you. We'll discuss what applies to you when setting up.
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Do I need to do anything in the meter cabinet myself?
We recommend it. The unit goes behind the main switch in your meter cabinet, and your insurance and installation standard depend on that; for a certified installer it's a job of about an hour. You switch it on yourself afterwards via bluetooth.